OryzaPOS - Multi-Business Point of Sale System
Comprehensive Point of Sale system for multi-business operations including billiard tables, restaurant/cafe management, queue management, and real-time analytics with advanced reporting capabilities
Challenge
Managing complex multi-business operations including billiard table reservations, restaurant/cafe orders, queue management, and real-time sales analytics. Faced challenges with manual table management, inconsistent order tracking, no centralized reporting system, and poor customer experience with long wait times. Needed integrated solution for billiard operations, restaurant management, and comprehensive business analytics.
Solution
Built a Laravel-based web application with Livewire frontend for real-time interactions. Implemented dual business management system with billiard table reservations and restaurant table management, automated queue management with priority handling, real-time dashboard with profit tracking, comprehensive sales reporting with Excel/PDF export, customer TV display system, and multi-payment method support including Cash, Transfer, Credit/Debit Cards, E-Wallet, QRIS, and Reimbursement.
Multi-Business Entertainment & Restaurant Chain
Web Application
Key Results
Achieved 100% table utilization tracking, 90% reduction in order processing time, 85% improvement in customer wait time management, and 95% accuracy in sales reporting. Processed 500+ daily transactions across billiard and restaurant operations with real-time profit tracking and automated report generation. Implemented successful queue management reducing customer complaints by 80%.
Use Cases
Technologies Used
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